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Frequently Asked Questions

FAQs

Yes you need to download the app for all service requests (except for 5735 St-Hubert).

You need to leave it at a minimum of 15 degrees.

Yes we encourage you to get liability insurance as well insurance against theft.

You will need authorization to paint any part of the apartment.

If you havent received a prior notice from the city, you should call our office.

Call the office at 514-284-5314, go to extension 105 and leave a voicemail.If the nature of your call is not a real emergency, it will get treated on the next business day.

Yes. You can contact 311 for more information.

To apply, navigate to your desired listing on our website and click on “Apply Now”

Payments method vary depending on your apartment. We generally accept cheque, Etransfer, EFT and cash

We accept cats. Limit of 1 per apartment

Yes, we have a large selection of furnished apartments. All of our apartments come with appliances

To book a visit, navigate to your desired listing on our website and click on “Request visit”

Rent is due on 1st of each month

Yes, as long as you follow the proper procedure and provide the required documents

Yes, additional documents may be required

No, these payment methods are not accepted